DISSTON  INDUSTRIAL  CO.,  LTD.
ACORNCO INDUSTRY CO., LTD.

FREQUENTLY ASKED QUESTIONS

1.  WHO IS DISSTON INDUSTRIAL CO., LTD?
- The company, which has partnered with ACORNCO INDUSTRY CO., LTD, has been in business for the past 20 years and is a manufacturer and exporter from Taiwan that specializes in the production of various window decorations such as curtain rods & accessories.

2.  WHY ARE THE PRICES NOT POSTED?
- The cost of raw materials are not constant. Prices change bi-weekly or monthly which is why it is better for customers to inquire so they will receive the updated quote.

3.  HOW TO ORDER?
- Go to the CONTACT page and customers can either fill out the Contact Form or send the company an email. Sales representatives will send a reply as soon as possible.

4. ARE CUSTOMIZED ORDERS AVAILABLE? 
- Yes, this is possible depending on the design and the quantity of the order.

5.  WHAT IS THE MINIMUM ORDER?
- Minimum order should be equivalent to $6,000 worth of products.

6.  DO YOU SEND SAMPLES?
- Yes, samples can be sent and are free only if the buyer pays for the freight charges.

7.  WHAT IS THE PAYMENT METHOD?
- There are two payment methods to choose from. The first is the Telegraphic Transfer (T/T) wherein the buyer will send an initial 30% deposit for the production of the products and the balance of 70% against the Bill of Lading (B/L). The second payment method is Letter of Credit (L/C) wherein the buyer opens 100% confirmed L/C at Sight.

8.  HOW LONG IS THE DELIVERY OF THE SHIPMENT?
- The delivery of the goods is usually 30-45 days after the receipt of payment. We accept FOB Taiwan or CNF ASWP for mode of shipping.

9.  HOW CAN WE CONTACT YOU?
- Customers can contact sales representative through Phone: 886-2-25940569; 886-2-25958826 or Email: [email protected]; acornco@[email protected].

10.  HOW ARE WE SURE ABOUT THIS COMPANY?
- Clients are welcome to meet us in our head office in Taiwan to discuss personally if they feel it's not safe to trust offers online.